Hello ZWO and community. Having some random disconnect issues and hoping I can get a resolution here. Over the last year my ASI294MM will lose communication (not power it appears) with the ASIAIR Pro. This may occur 10 times in a night or maybe once a week. This happens during PA, auto focus routine, imaging, and sometimes just sitting idle (no imaging or guiding enabled). There is no rhyme or reason to its behavior.
My communication connections are the ASI294MM, EAF and mount are plugged into the ASIAIR USBs. For power, the ASI294MM is on its own 12v 36AH Lithium battery. The rest of the electronics are on a second 12v 36AH Lithium battery. Cable strain relief in place where appropriate.
Troubleshooting to this point has been 1) bought and replaced all USB/comm cables. 2) bought and replaced all 12v power cables. 3) Swapped SD cards. 4) Swapped mounts (long shot). Nothing has fixed the issue. Unfortunately I do not have a second camera and/or ASIAIR to see if its those components.
At this point I do not know what to do. I have searched the forums and I hear of people using some kind of tape to hold USB secure. To me that is a band aid and should not be the fix to a problem on this type of gear.
Is there anyone from ZWO that can assist? I have captured logs from last night (failed during focus routine).