Just received this OGA and the helical focus collar won't turn. Am I missing something obvious?
m32guy
Loosen the brass focus lock thumbscrew
Brass thumb screw is loose and it won't turn. I can remove the thumbscrew entirely and it won't turn.
m32guy Could you take a video and submit a ticket here? https://support.astronomy-imaging-camera.com/
Problem solved. The silver grub screws on the collar were over torqued.