Hi all. In asiair skyatlas I can see fewer objects than my mate with exactly the same latest firmware version. Do we know which is the reason for this? As an example the number of commets I see is 552 and he can see around 580.
In addition to this, if i search commet c/2023 e1 I cannot find It and he has it un skyatlas. Is there any option to update this catalog database? How can this peoblem be solved?
Thank you
Nobody Knows a solution/fix for this? Thank u
ZWO won't respond in 14 hours. You should wait at least 5 - 10 working days for a response.
You should also log a support Ticket by going here - https://support.astronomy-imaging-camera.com/ - then selecting the Product tab.
Corsair ok thank you mate
zwo should give an answer here, why a user with the same asiair model, the same asiair firmware, the same android app version, in one 952 comets and in the other 997, can you force the update of objects? this is important to fix
Any answer?