Seestar Connection problem with my iPhone

Webforage

I got my iPhone 15 seestar app to connect both to the telescope and the internet. When in to the My Seestar page/Wi-fi/ and selected station mode. I added my home wifi info there. Then to iPhone settings/cellular/ scroll down to Seestar and turn OFF the cellular data.

Robert Lis

I got the same problem very frustrating is it just iphones?

SFaxQlYd

Dariv there must be more then 1 type of Comnection issue going on. I have turned off the Cellular when my iPhone 15 won't connect, and it doesn't help at all. In fact with the new App update. When I had a failed connection tonight, I turned off the cellular data, and the Seestar App popped up a warning that the cellular data was not on, and that the Seestar wouldn't function properly. So people need to stop with the advice of turning off the Cellular data.

PaigeC

Dariv

I just received my Seestar S50 yesterday (two weeks earlier than promised!). Had the exact same issue. Turning off cellular data for the app is the key, as mentioned above. Once I did that, everything worked exactly as advertised. They REALLY need to mention that in the manual, which would also benefit from review by a native English speaking proofreader. It needs a lot of work.

Nonetheless, the scope exceeds expectations. Great product. This is going to be fun!

SFaxQlYd

PaigeC turning off the celluar data for you might have been the key, but it's not the key for my Seestar. I have tried that and it doesn't help at all. Mine will connect 50% of the nights. It's kind of like it wakes up and flips a coin to decide if it wants to work or not. The nights it won't work, nothing will make it work. On the nights it decides to connect, it will connect all night long with no issues. I am not doing anything different between the nights it connects and the nights it doesn't connect. Super frustrating at this point. And ZWO is doing nothing to help.

Thor

PaigeC
Didn’t work. iPad or iPhone. Briefly connects, fails. Connects for three hours, fails. Today, won’t connect to anything. Not one device. Company will not respond to me.

Thor

SFaxQlYd
Same here. We are considering filing fraud allegations. $500 for a paperweight. Connects then disconnects and will not reconnect. Over and over. Got one pic after 3 hours, then disconnected again.

Fraud.

wps652

I'm using a iphone 15 ios 17 and it connects to the seestar without issue. Works fine.

Thor

wps652 you’re a paid liar or a bot. You respond to all my replies and comments in support of the company.

wps652

Thor I'm supporting the product because it works fine for the majority of users. You believe everyone posting images and telling you that it works are 'paid liar or a bot'?
I'd suggest you get some help for your issues and I'm not talking about the seestar.

H

I have an iPhone14 running iOS 17.1 and an iPad and I have no issue connecting. I have had my Seestar for the last 4 months and it has worked flawlessly.