oRX2hR4h
Sorry for only getting back to you now, I fed back to the team yesterday but it needs to be verified now, please don't be in a hurry, I'll be in touch as soon as I hear something. I will keep following up.
Weird artifacts always appear on my image
Support@Seestar oRX2hR4h, have you opened a formal ticket with ZWO on this issue? I believe my S50 is also experiencing this symptom.
marvindj These cases are being reproduced and tested, and the results and solutions will be available soon, so please do not be anxious.
Support@Seestar Great, thanks for the update.
Support@Seestar
In fact, I've recently been experiencing this significant banding frequently (not always) - with and without a dew cap. In this respect, I am very interested in a quick solution.
Hello, I too, have the same issue; I sent a few images to ZWO but have yet to hear back from them; in one of them, the edges are perfectly straight, which makes me believe that it could be a sensor issue rather than an internal/external reflection;
Ionita
Can I have a look at the details?
Support@Seestar
Good morning, here is the image. Thank you
Here is another image from tonight
Support@Seestar Could you please provide an update on this banding & artefacts issue?
oRX2hR4h
Seestar will introduce flat field correction in the future to solve this problem.
- Edited
Support@Seestar Excellent. Is it possible to estimate when this might be released?
oRX2hR4h
the message I received was for next month