Planetary Camera Driver download issue

PhilStein

Trying to get Inspiron laptop with Windows 11 to recognize my ZWO ASI Planetary Camera.
Followed the instructions at https://zwoastro.com/downloads.
ASI Studio loads OK using ASIStudio_V1.9.3X64._Setup.exe. Then tried ZWO_ASI_Cameras_driver_Setup_V3.23.exe
Following the prompts a destination file is specified as: Program Files (x86) ZWO Design …etc
It seems ASIStudio is expecting a 64 bit type driver, but the camera driver provided might be 32 bit.
Tne ZWO support people suggested I run a “new” version of Studio which I believe I have, and that I make sure I have enabled .NET components which I believe I have. Can anyone please make some suggestions?

Tech@ZWO

PhilStein ASI camera driver does not need to tell x86 or x64.
What is the model of your camera? please test it with different USB cables and ports.
And check if there is a new device appear in the device manager when you plug the camera. thanks.

PhilStein

If I go into Device Manager under Other Devices I see ASI662MC

Tech@ZWO

PhilStein Is it with a yellow exclamation point?
If so, please right click it to check the error code in the property

PhilStein

There is only a ? mark. Manufacturer: unknown.
Device status: No drivers are installed for this device.

PhilStein

Also I followed the instructions to determine what NET Framework is installed and I came up with
Product Version: 4.8.9032.0. (If that helps)

PhilStein

Using the Device Manager I selected "update drivers ASI662MC
Got the message "Windows found drivers for your device but encountered an error while attempting to install them.
If you know the manufacturer of your device you can visit their website and check the support section for drivers"
Do you have updated drivers for the ZWO ASI Planetary Camera?

Tech@ZWO

PhilStein Sounds like the driver installation fails, need to disable the driver signature enforcement