Tayfun Sorry for the trouble. What is the size of the video that can not be opened? If it is closed to the real size it should be, maybe we can try to fix it.
In addition, do you remember how to finish the capture?
Tech@ZWO Hello,yes there is 770 MB of data. I think I looked at the time while recording the video.
Tayfun Just to confirm - what was your process for recording the 5 miinute video? Did you have the App open the whole time while recording the video?
Corsair Hello,I think I looked at the time while recording the video
Tayfun You can send the video to us we will try to fix it. This problem may appear when the capture is not stopped normally, such as forced termination of process during shooting.
Tech@ZWO I sent the video to support@zwoptical.com.Thank you
Thank you very much, I will send it we transfer. What is your e-mail address? Thank you
Tayfun Can you tell me your ticket ID so that I can locate your email? thanks.
Tech@ZWO I sent it from tayfunbas@hotmail.com.750 mb.Thank you
Tayfun Thank you, but the transfer link hints the transfer has expired now, and it is the fit file not the avi file.
Tech@ZWO Hello, I will send it again today.Thank you.
Tayfun I checked the mailbox, but did not see the file-sharing notification.
I'm so sorry. I couldn't send it yesterday. I will send it today.
Hi,again.I sent the video. I am copying the download link here as well. I hope there will be no problem for you and the website.(tayfunbas@hotmail.com).
https://we.tl/t-3Z0gtXSTdq
Hi, I sent the video, but I think it can't be edited.
