Running on iPhone with IOS17
Connects briefly, then disconnects. Doesn’t connect at all. Tried all of the tricks. Got it to go to moon and it tracked, then disconnected. Connection Failure message. Keeps happening. This is $500 down the drain. Worst, it was a donation to our school, so it’s now just a big paperweight. We can’t even return.

What company produces a digital product with connectivity errors?? I went to the support chat QR code, it was an invalid address.

This is fraud. Pure and simple fraud.

I expect an immediate fix to this issue or for the company to send us a working model. I am no neophyte in astronomy, and I was able to get an old refractor set up, tracking, and getting exposures in the time I’ve spent trying to keep my phone connected to this scope.

Yes, I read the other posts. Yes, I used the 12345678 default, yes it connected, yes I stated near the scope, and then all it would do is disconnect. I did stay connected long enough for it to recalibrate the compass or fix the level, and then work briefly, then disconnect again.

I turned off all other WiFi that could interfere. I ran through troubleshooting.

This is fraud.

wps652
It is not on my side. It’s defective. But the company will not reply, there is no way to contact them, and there are multitudes of reports of this kind on every forum. Are you paid by them?

I have a $500 paperweight.

It connected briefly to my iPad running iOS 15. I got two good pics tonight. Today, went to get sun pics, will not connect, fails repeatedly with iPad.

I wrote a solution and posted. it’s likely iOS trying to solve a weak WiFi signal, or override WiFi choice when it detects the Seestar network but notices it’s not internet connected. Turning off all auto join features or forgetting known networks solved all issues. For now.