• Cameras
  • Vertical line and no color image ASI2600MC pro (NEW)

The other night, took my new camera out for it's first light and after a little while with focus and locating my target, I started taking lights which looked great on the NINA Image screen. So I proceeded to continue on with more light frames. Then wanted to test it on another target, North American Nebula and to some light frames, again looking great on the Image screen. Transferred the images to my home PC, using Remote connection and also tried copying to a flash drive and opened them up in Pixnsight, not what I was expecting but looks like the images are missing color bands as the are all grey and when you zoom in or out, the vertical bands come and go. I posted a screen shot of what it looks like when I open it in Pixndight and use the screen transfer option to look at it. I tried to post the raw file here but it's too large to send, even if I save it as a JPEG it's too big.

I found that I was using the same data cable I used for my ASI1600mm pro and ASI533mm pro, so I have since changed it to the supplied Red cable from ZWO and as for my power source, I was using the power from my AM5 mount, 110v not a battery. I have since ordered a power supply to be used solely for the camera. Hope that between the two it might help?

    djennings16 changed the title to Vertical line and no color image ASI2600MC pro (NEW) .

    Hello Tech@ZWO,

    Thank you for the suggestion but used the convert option in Pixnsight and this did not change the file. I think the colors are not being saved in the file itself. As soon as the clouds allow me to test again, I will try the camera again with the new USB3 cable and separate power supply. I will post the results.

    Thank you,
    DJ

    Tech@ZWO I have to apologize as it turns out, the problem was indeed that the files needed to be bayered. I guess the AUTO option in NINA still set these as non-bayered files. Once I used the DeBayer option in Pixnsight and selected all the files, I could then stack them and see the colors in RGB format.

    Thank you again for your suggestion as that was the problem. I am still going to use the better USB3 cable and it's own power supply brick as I know it will be using all that is needed without causing any issues.

    Kind Regards,
    David Jennings

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