Hara

ZWO gives the following wording on the Asiair webpage: 4 DC output for you to connect [...], mount (depending on power requirement).
There is no need to be too conservative about that. Some mount will work without any issue and other will not. I have powered my HEQ5 and Ioptron CEM40 through the ASIair for years without issue but I did have issue with an EM400 mount so I powered it independently.

    This is not new with the 2600MC air, it existed with the ASIAIR standalone as well. Part of the problem is a conflict between marketing hype and real world recommendations.

    Hara As you can see from the ZWO response below, it is a software, not a power issue. It does not appear in my experience, to relate to any simultaneous power requests to the camera and the mount. As the manual says that power output of the camera can power a mount I think at this point that is the final word. Do you have a 2600MC Air camera and any experience at all of seeing the problem first hand? If I required 2 power supplies it would have been suggested by ZWO.

    • Hara replied to this.

        azskyguy No, but as many many others, I have had power issues if mount is powered via ASIAIR. Problem is real and there is a straight forward simple solution for it. 😁

            Hara We'll see what ZWO comes up with. I've had otherASIAIR models, and they were always dual powered. The 2600 Air is a different animal, so I relied on what people who should know told me and the manual.

              azskyguy Those power ports seem to be simple pass-through ports - almost like using a splitter cable.

                  Ever since the last update, when ever I power on the device all the power ports for "DEW HEATER" are 100%, I set them to the correct value, then come out again the next day and they are back to 100%, if you reboot the device the settings are not retained. Have I discovered a bug in this latest Update? has any one else noticed this and what can I do to set this problem off?

                    Dudleydogg
                    I don‘t have this Problem with 2.3 or any other version. Strange.

                      charding

                      They are not pass-thru, they are PWM current limited outputs.

                        Once again my 2600 MC Air has frozen while trying to download an image. It gets stuck on 'loading'. Only a reboot will get me going again. This has been reported and logs sent for several weeks. I was told a fix was coming in a few days more than a week ago. I did get an update, that has not fixed any of the issues I am seeing, such as failure to plate solve when doing a polar alignment, WiFi dropouts when close to the camera, and this constant freezing during a download. I did notice the ASIAir software now has ads for other ZWO products. This is not a step forward.
                        I have sent the logs for the two freezes tonight.

                          azskyguy
                          Hello. We are sorry for the inconvenience. We have been trying to fix the problem of 2600 air image. Here are some answers to other questions you raised:

                          azskyguy Once again my 2600 MC Air has frozen while trying to download an image. It gets stuck on 'loading'

                          We have also received some feedback on this issue and will fix it in the next few versions.

                          azskyguy such as failure to plate solve when doing a polar alignment,

                          Regarding this question, there are some setting details that need to be confirmed with you. What filter did you use? What is the exposure time of PA? Did you successfully focus in front of PA?

                          azskyguy WiFi dropouts when close to the camera,

                          Are you connecting directly to ASIAIR or through a station? If you are using 2.4G in station mode, you can try switching to 5G.

                                    PMTeam@ZWO Thank you for responding. I'll answer each question.
                                    On the matter of plate solves, yes, I focus first. I use a 10 second exposure. The software reports many stars, but plate solves fail. If I use the all sky method, and your alternate plate solve method it works perfectly.
                                    It doesn't seem to matter which filter I use. Tonight I was using an Antlia HaOIII filter. I see plenty of stars on the first exposure.

                                    I connect to the camera WiFi in station mode. The drop outs occur in either 5gHz or 2.4 gHz. For reference my ASIAIR pro and plus worked perfectly from the same location.

                                    I did not see any corrupted downloads tonight, but that seems a random occurrence, and it could happen any time. I'm not imaging overnight unattended, because when one of those corrupted files comes through it messes up each following file.

                                    On the freezing on loading issue, I have sent multiple logs that should help you find what is going on. I have also sent logs when I get a corrupted image. One other person on this forum had the plate solve failure issue when polar aligning.

                                    Hope this is helpful.

                                        azskyguy
                                        For polar alignment try 2-3 seconds exposure without filter. Too many stars can limit success rate.
                                        I only have issues on PA when clouds are passing through. This became also more of a problem lately. In the past plate solve would almost always work even with some clouds.

                                          azskyguy
                                          Just a thought but 10 second exposure during PA seems long. I use 1 second exposure and much of the reading I have done suggest maybe 2 seconds. I have not seen 10 second exposures for PA being recommended. I use 1 second with and without filters. Maybe 10 seconds is OK...just seems long. Have you tried shorter exposures?

                                            PMTeam@ZWO We have also received some feedback on this issue and will fix it in the next few versions.

                                            Do you mean beta versions so it will become part of the upcoming v2.3 or will this be fixed later?

                                                azskyguy

                                                azskyguy On the matter of plate solves, yes, I focus first. I use a 10 second exposure.

                                                Hello. The 10s exposure time set by PA is too long. 10s exposure may cause problems such as star point dragging, reducing the chance of successful solve. Our suggestion is to set the exposure time to about 3s.

                                                      PMTeam@ZWO Will be glad to try that... however with the HaOIII filter I've been using, 10 seconds
                                                      worked great with the alternate All Sky polar align. Since I have a workaround for PA I'm more concerned about failure to load exposures and the corrupted exposures. I have no workarounds for those issues.

                                                      Hopefully my logs helped, and perhaps others with the 2600MC Air have seen this as well.

                                                      Thank you for your efforts.

                                                          azskyguy Cut my exposure time down to 3 seconds. Still won't plate solve at the pole for Polar Alignment. Will plate solve if I use the all sky method. I'm quite stumped by this.

                                                              azskyguy Hello. Could you please upload the error log and related screenshots to us? These will be more helpful for us to find the cause. Thank you.