Problem with horizontal calibration

marvindj

Support@Seestar Do you mean with the Apple iOS App Store you cannot downgrade the Seestar app in order to match the potential downgraded S50 firmware? Whereas on Android, one can downgrade the Seestar Application?

Support@Seestar

marvindj
Sorry, none of Seestar can go back to the original version after the update, it's just that Android can choose not to do the update, while iOS can't use Seestar without the update, and there's nothing we can do to stop it.

starnet59

I am on Android and I see no option of turning down a firmware upgrade, unless I do it I cannot use the SeeStar. And anyway, I do not want to stay on the current version, which is as bad as the newer one, I want to go back to one of the versions I had in the Spring of 2024, I remember them working way better than what we have today.

marvindj

Support@Seestar I think you are trying to say that the Apple App store cannot prevent an app update. That's incorrect. With the Apple App store, you have to disable ALL updates. Where as with Android (as best I have seen via web pages) you can disable updates on a per App basis.

I use iOS and have automatic updates disabled in the App store. While somewhat inconvenient, its a manageable solution to prevent automatic S50 app/firmware updates.

Support@Seestar

marvindj
We don't want to force users to update, but once we release the latest version of Seestar in the App Store for iOS, Apple will force the app to sync to the latest version of Seestar, which I hope you understand. The firmware is built into the app and as long as you don't update the app, the firmware will not update. We can't disable the update, and once that happens, all user's won't be able to use the new version.

starnet59

I want to point out that this is not something imposed by iOS or Android, it is ZWO's decision to prevent you from using your S50 unless you upgrade. A nag screen reminding you a new version is available and you should upgrade is fine, a dialog with a single upgrade button that blocks you from using the app and the S50 is not.

Support@Seestar

starnet59 We don't want to force users to update, but once we release the latest version of Seestar in the App Store for iOS, Apple will force the app to sync to the latest version of Seestar, which I hope you understand.

marvindj

I'm concerned you are providing incorrect information regarding iOS updates. Or, perhaps, its a language barrier and I'm misinterpreting your append.

iOS App store CAN be configured to NOT automatically update iOS applications on your phone. In iOS App Store , if configured to NOT automatically update Apps, the configuration applies to ALL apps on you device. You can't configure it based on individual apps. While inconvenient, not a show stopper (and it would be Apple who would have to redesign the App store. Its not anything ZWO can work around unless they started recommending jailbreaking your iPhone).

In iOS , Settings->App Store->AUTOMATIC DOWNLOADS->App Updates (turn it off).

Once done, you can review the apps that have an update available by App Store->Upper Right Icon->Available Updates. You can then pick and choose which apps you want updated. This gives you the choice of NOT updating the Seestar App which then avoids the associated firmware update as well.

Apologies for the verboseness of this append, but could you please confirm ZWO support understands this?

Thanks.

P.S. 3.68 firmware works just fine for me.

starnet59

I am not on iOS but Android. My experience is that every now and then, when I start the S50 and connect to it with the Android SeeStar app, a dialog pops up stating that a new version is available and I have no choice but to upgrade if I want to keep using the S50. If there is a way to opt out of these forced updates on Android I would really like to know how.

I have owned my S50 for a year now and I remember it working better 6 to 9 months ago compared with right now. Yes, there have been new things added, but except for AI Denoise and Mosaic mode they are all cosmetic changes like flying through a starfield or buttons rearranged and colors changed in the UI. And these two major new features are not working to a level that I would consider useful. If I had the option to revert to a much earlier version, like one from the spring of 2024, I would do that in a heartbeat.

marvindj

Try this:

https://www.lifewire.com/how-to-turn-off-automatic-updates-android-8751342

Daemon42

There's also a way to do it on a per app basis.
If you search for the Seestar app in the Google Play store, and then click on it to bring up details, then 3 dot menu, there's an option to "Enable auto update" which is checked on by default. If you turn it off, then the app won't auto update to latest.
When you see the pester to update before you can use the device, it's because the Seestar app auto-updated, and is now out of sync with the firmware on the device, so it won't let you use the device until you update the firmware.
With auto-update off, you can stay on one version indefinitely.

Obviously the above doesn't fix the OP's problem, which is they want to go back to a version from many months ago.
There is a pretty straight forward process for downgrading an app version on the Android device which I'd explain, except that my understanding is that ZWO does not allow the firmware on the device to ever be downgraded.
Folks who were beta testing the mosaic firmware had this issue if they tried to switch back to production version of the app. The beta users just had to wait for the newer production version.

Support@Seestar

Daemon42 Yes, we do not support firmware downgrades.

Craig

Do you support a reinstall of firmware 3.68? my autofocus hangs up and I have to cancel to exit

Support@Seestar

Craig What's wrong with your autofocus function, it's not working or you can't get out of autofocus?
Is it convenient to post a relevant screenshot?

Craig

i cannot get out of autofocus. It starts and finally I select cancel and eventually it will exit but says something about a socket?
and it is not convenient for a screenschot

Support@Seestar

Craig If you are photographing stars or planets, try this tutorial.

If you are photographing the moon, please pull the focus frame to the edge, not in the center of the moon.
Thank you.