Shipping Time

3W39mX24

Should people who ordered the S50 in the recent weeks be expecting it before or after the new year. Ive gotten no answers through support :/

Support@Seestar

The S50 is scheduled for despatch today and is estimated to arrive in 3-5 days.

3W39mX24

Support@Seestar well, is there anyway you can check on my order #SS7863303 because it hasnt updated in three weeks now :/ and if possible have it sent ASAP

Support@Seestar

3W39mX24 Ok, I've contacted my colleague and she said that if things go well, your order can be shipped today.

3W39mX24

Support@Seestar it never shipped, what is going on with my order. Please have your colleague answer their emails

carl.kies

Hi, I have a similar question. Any news on when order #80139 will be shipped?

Thanks

Support@Seestar

carl.kies Your order is expected to ship next week, thank you for your understanding.

Support@Seestar

3W39mX24
This is my colleague's reply:
Dear customer,

We would like to express our gratitude for your support and love for our product. We have already arranged for the shipment of your order.

You can receive further updates with a logistics tracking link, which you can use to track your package.

Thank you for choosing our product. We hope you enjoy it! DHL:1805183601

carl.kies

Support@Seestar Just received notification of shipment - thank you!

carl.kies

Support@Seestar I received it on Monday - thank you!

PfNci5X2

I found this thread while waiting for my order. Can you please check #SS8433303 ? It still shows no update.

Support@Seestar

PfNci5X2 Your order will be delivered next week at the latest.

OjFeNj1L

I ordered mine on 12/31 and waiting for shipment to start. Order page said 7-14 days.

Support@Seestar

OjFeNj1L This depends on the area, shipping time depends on the delivery area

PizzatheHutt

Support@Seestar Can you please check on my order? It's number SS8206303, was placed about 3 weeks ago, with no updates and I haven't been able to get a response from customer service. Thanks

Support@Seestar

PizzatheHutt Your order has been shipped today, and the tracking number is 6092672051 via DHL Express. My colleague also contacted you this morning.

PizzatheHutt

Support@Seestar thank you very much, have a great day.

BRpvOw3o

I just received my S50 that I ordered on 12/21. That's pretty good service, considering the holiday and the big snowstorm we had here recently.

Eae468wI

Hello, can you please check shipping status of Order #SS7636303?

thank you very much

Support@Seestar

Eae468wI I apologize for the inconvenience. Due to our suspension of shipping on December 21st, unfortunately, your order will only be shipped in February.

Eae468wI

Support@Seestar

ok thank you!

Simon PARIS

Hello, I ordered an s30 via paypal and for my part I can't create an account on the seestar sales site ( https://store.seestar.com/fr ) so I have no order status information and can't get any response from ZWO support or store.seestar.com...
How can I get news about my order?
Does anyone have this problem too?
Order #SS8559303

Thanks
L.

Support@Seestar

Simon PARIS Your order will also be shipped in February, and tracking information will be sent to you once the shipment is made.
Please send me your email address, and delete it immediately after sending. I will help you register an account. When I send you the verification code, please do not click the button to send the code yourself. You don't need to do anything, just wait for me to send the code and then enter it.