Station Mode Network Connection always fails

KAx165v3

I’ve tried multiple ways to connect using station mode. Never works. I’ve heard that the SS WiFi protocol uses 10.x.x.x address, which can conflict with some WiFi routers. I cannot change mine as my ISP does not allow for customization.

How do I resolve?

Support@Seestar

We have only restricted the 10.0.0.x subnet because bridging within the same subnet can cause communication issues. Other 10.x.x.x subnets are fine. If your router's subnet happens to be 10.0.0.x, you can check the router's LAN settings or IP settings to see if it allows modification of the LAN-side subnet.

KAx165v3

Support@Seestar
That’s an unacceptable solution. The SS is intended to be a smart telescope. The average user doesn’t want to or know how to hack their router settings. Please send this message to the developers.

Support@Seestar

Please note that in order to connect, we need to assign a specific subnet to Seestar. This conflict is something we cannot modify on our end, but you are free to adjust it yourself.

Log in to the router's management interface, then go to Advanced Settings > Network Parameters > LAN Port Settings.
Change the LAN Port Settings to Manual, and set the IP address to a range other than 10.0.0.x.

Save the changes, then reboot the router, and it should be fixed.

KAx165v3

Support@Seestar okay changing my
LAN port settings worked!

I have not seen this documented anywhere. Many many users are having the same problem. Please document this, at a minimum in the FAQ.

Support@Seestar

KAx165v3 Thank you for your suggestion. I'll feedback it to my team.