Hello zwo team, I recently pre ordered a Seestar S30, but since I didn't get a confirmation, can someone confirm that the order properly took place or maybe something went wrong. I also wrote an email to zwo but no reply.
Rudi Belser May I ask what your order number is? If not, please send me the email account where you placed the order. If you sent your email, please delete this message after sending for privacy reasons, I can see it and contact my colleagues to check it for you.
it might take awhile for a reply as it still might be the new year holiday.
sthscan The New Year's holidays are over and we're officially back in business.
Support@Seestar Sorry for the delay, there was a lot of stuff going on to me, the last couple of days... According to paypal the order number is baefcd-80961 Best regards from Germany
Rudi Belser Our colleague replied that the order payment has been received and has replied to the email to confirm with you.
Rudi Belser Our batches are still being delivered progressively, and we expect a large number of orders to be delivered this month as well; the earliest your order will be delivered will be in the middle of the month. We will also keep you informed of any changes in the delivery schedule.
I'm so excited, any news about the schedule? I was hoping maybe get the S30 right to the partial solar eclipse at the end of this month.
