Dear ZWO, is there a possibility to get a reset to factory setting possibility? And I don't mean the wifi reset button on the bottom of the Seestar S50. I can't use the USB cable to get my files from the Seestar since it seems there is a corrupted file on the system software of the Seestar. I tried multiple pc's and cables but no success. So I thought no problem I get my files through the Wifi (station mode), but now that I updated my OS to windows 11 (windows 10 is not supported anymore), when I give in the IP address it asks me for network credentials with name and password. Which user and password should I be giving? Is it possible that the complete system software is overwritten during the next firmware update just to get rid of the corrupted file? At this moment I can't get to my files...