HI,you need upload the original image to the link facilitate analysis by our technical staff. link:https://support.zwoastro.com/
Thanks, do you mean a sub from the S 30 ? or the first image I posted here ? Thanks
I mean the pictures with a strong red cast，just upload is ok
Thanks
I have the same issue with my Seestar S50 using software v2.6.i have submitted a bug report via the app and now waiting to hear back. Never had this before v2.6.no lights or light pollution was present. Will update when I hear back
astronebulee Thank you,We will solve the problem in the soon
Tech@ZWO hey there ! any uptade to give us about this issue please ?
marcoastro *update sorry
marcoastro Hi,Please update software to latest
Tech@ZWO sorry for the misunderstanding, but this problem occured with the last update, it’s still there.
marcoastro Do you mean there is an issue with abnormal colors in the image, or something else? If it's a color-related problem, please upload the original single-frame image：link:https://support.zwoastro.com/
Tech@ZWO i just sent an image to the link you just gave me. Tanks.
marcoastro *Thanks. And yes i mean there is an issue with abnormal colors in the image.
marcoastro Our support staff will contact you
