Multiple Problems

stellartom043

I've had my SeeStar S50 since the end of 2023. The last couple of days I've had nothing but problems. The first problem accrued when I tried to connect but could only do so with the S50 hotspot. I imaged anyway through my cell phone and a planned session. When I looked at my phone in the morning I had a message Stack had failed. I tried again the next night and the S50 connected to my network with no problems. Another planned session and again Stack failed. Both times I still had all my frames saved.
Last night all was going as planned, the session started than immediately I got a message I was out of memory when I know the memory card was empty. I can't believe the S50 could fail in two years with what appears to be software problems. Any help would be greatly appreciated.

Tech@ZWO

What are the current versions of your software and firmware? When the stacking failed, were you using the Deep Space Stacking Mode or the Mosaic Mode? Did you use the Equatorial Mount Mode? Ensure that the night sky is clear with no obstructions, as wind and ground vibrations can cause image drops. Additionally, the number of visible stars in the sky must not be fewer than 20, or the process may also fail. If you received an "out of memory" warning, could you please take a screenshot of it and upload it for further analysis?
Additionally, you can also upload your original FIT images, and we will analyze them

stellartom043

I have resolved my problems. Even though I always delete the images on the SeeStar, for some reason I had to format the memory chip to get the full 50G. Stacking seems to work again and the connection mode is back to my network.
Thanks for the reply. Looking forward to new Smart telescope products.

Tech@ZWO

stellartom043 Thanks for your support