I have done more testing with it. The line is also present if I use ASIImg to capture short exposure darks. The cooler does not have to be on for it to show the line.
Does the vertical line always show up in every picture?
Yes, it started a few weeks ago, now I see it in all pictures, there is one on the left side, one towards the middle and one on the right. I have tried different power supplies, computer and USB cables but still see the same lines in the same place.
Could you please send us Fit. files so that we can have a good look at this.
I'm having the same issue. Any resolution?
chrismccook Can you share some raw images here? thanks.
Tech@ZWO still there?
I have fits files, will this forum accept 700 meg files?
chrismccook No, it only allows a few MB size files, could you share the fits file via cloud drive? thanks.
Tech@ZWO https://drive.google.com/drive/folders/11e5yXedSs_Esf8b95tTdc-NlTabeVasC?usp=drive_link
chrismccook Thanks, i just applied the permission to access the files.
Tech@ZWO any luck?
chrismccook Need to ship back for repair, the sensorboard is damaged.
Tech@ZWO can you send me information on how to do that? I've sent customer service an email and was told they can't access the pictures and haven't gotten another response
chrismccook We received your RMA case and approved it my colleague will upload the shipping label later. thank you for your patience.
