Could you please send us Fit. files so that we can have a good look at this.
I'm having the same issue. Any resolution?
chrismccook Can you share some raw images here? thanks.
Tech@ZWO still there?
I have fits files, will this forum accept 700 meg files?
chrismccook No, it only allows a few MB size files, could you share the fits file via cloud drive? thanks.
Tech@ZWO https://drive.google.com/drive/folders/11e5yXedSs_Esf8b95tTdc-NlTabeVasC?usp=drive_link
chrismccook Thanks, i just applied the permission to access the files.
Tech@ZWO any luck?
chrismccook Need to ship back for repair, the sensorboard is damaged.
Tech@ZWO can you send me information on how to do that? I've sent customer service an email and was told they can't access the pictures and haven't gotten another response
chrismccook We received your RMA case and approved it my colleague will upload the shipping label later. thank you for your patience.
