What is latest ASIAIR firmware ? And how to update it ?

Didge

Hello 🙂
I've been researching this for hours, and I cannot find anything on the ZWO website explaining how to ...

determine what version of firmware is in my ASIAIR Pro / Plus;
whether a firmware update is available; or
how to update firmware.

Can you please provide this information ?

Thank you,

Gary

Thanks.

w7ay

Didge determine what version of firmware is in my ASIAIR Pro / Plus;

Top left corner of app window. Firmware version is in parentheses.

It is also shown in the ASIAIR "About" window:

whether a firmware update is available;
how to update firmware.

The ASIAIR does not have an explicit firmware file to be downloaded. The firmware is a payload of the ASIAIR app. If the app finds that the firmware is not up to date, the app will bring up a window to force you to download the latest firmware.

Chen

pmrid

w7ay
Hi Chen,
when my ASiair Plus is switched on, it opens it's Wireless function which I connect to using my iPad or whatever other device I am using. So far so good. When the ASiair app tells me it needs to download an update, it tries to connect to the relevant site via the internet which, of course, it can't do because my device is not connected to the internet - it is connectd to the ASiair device.
I'm a bit stumped.

tbhausen

Yep, if you keep the ASiair app up-to-date, your firmware will be kept up-to-date.

Didge

Thanks Chen,
OK - it would be good if that was documented somewhere.

Does the same apply to AM5, EAF and FW ?

w7ay

Didge Does the same apply to AM5, EAF and FW ?

No.

Chen

Didge

Hi Chen.
An answer like 'No' is of limited help ...

The questions then become ...

How do you update the firmware in the AM5 ?
How do you update the firmware in the EAF ?
How do you update the firmware in the Filter Wheel ?

Gary

w7ay

Didge How do you update the firmware in the AM5 ?

ASI Mount app on tablet.

How do you update the firmware in the EAF ?

ZWO Firmware Update program with the EAF firmware payload.

How do you update the firmware in the Filter Wheel ?

The ZWO Firmware Update program can see an EFW, but as far as I know, there are no firmware files for them.

Chen

w7ay

pmrid When the ASiair app tells me it needs to download an update, it tries to connect to the relevant site via the internet which, of course, it can't do because my device is not connected to the internet - it is connectd to the ASiair device.

Just update the app at home, with the iPad connected to the home router's Wifi. If your ASIAIR device is also connected to the home router, either through WiFi station mode, ot directly using Ethernet, the ASIAIR app should be able to find it, and download the corresponding ASIAIR firmware to the ASIAIR device.

Chen

Dfurdon

Been trying to update firmware on my asi air plus. Have opened ticket been told to put iPad in airplane mode it’s only a WiFi iPad so not sure what that would do. Regardless I did it and no luck.
Here is what happens downloaded asi air plus software directly from Zwo website
When connected either direct or in station mode it’s says it Laos firmware then starts the install, stops at 82% the says “auto reconnecting and fails and says try again.
I’ve tried this, seriously like 50 times

Tech@ZWO

Dfurdon Sorry for the trouble.
Can you please reproduce the problem and submit the bug report in the ASIAIR app? and tell me the BT number, we will analyze it. thank you.
(About - bug report)

Tech@ZWO

Tech@ZWO
Here is a pic for your reference.

Dfurdon

Sent bug report but what is the BT number?