Connection problems between AsiAir + and Canon EOS 700D/6D

Luca0126

I’ve tried to connect both my 700D and 6D to my AsiAir+ the cam itself shows up and I can connect it and it gets it even when I’m changing ISO on the cam
But when I wanna shoot a pic via AsiAir most of the settings are greyed out like exposure
And when I hit shoot it only says „Can’t stop immediately, please wait seconds“
I got all the settings that AsiAir demands, when connecting the cam - I’m a bit clueless about this now
Anyone got a similar problem and can help out?

Tech@ZWO

Luca0126 Please turn off AEB, long exposure noise reduce, and etc, features.
BTW, does your imaging train get focus?

Luca0126

Tech@ZWO I’ve disabled all those already - I don’t see an image at all
Mostly it says idle, sometimes it says loading in the bottom right but it only loads with 1 kb/s

Luca0126

Tech@ZWO Is there any way to read a log on the AsiAir? I’ve ordered 2 new usb cables and still got the same problem

Tech@ZWO

Luca0126 Reinstall the app to try, if it does not work, i add a guide on how to submit the log for your refernece.

Luca0126

Tech@ZWO I installed the app on the tablet - everything worked from beginning over there
iPhone works now as well without problems - thanks!

Tech@ZWO

Luca0126 Great, Clear skies.