2600 mmpro error download on NINA

jandruss

By now, the ascom driver runs good. I will try some more 2 days and i will see whats happen...

Tech@ZWO

jandruss OK, the ASI SDK file in NINA V3.1 HF2 should be the latest, if the problem only appears may need the SDK log and NINA log for further analysis, thank you.

jandruss

Hi again. the problem stills happend. It doesnt care if i use zwo driver or ascom driver. Both fails.
The same problem
i don´t know whats happened. I send asi log and nina log

asicamerasdk.txt

300kB

20241027-235001-31290017584-202410.txt

22kB

Tech@ZWO

jandruss Thank you for your log,

The USB transmission is disconnected during imaging, usually caused by the USB cable, port or power. you can check these first.

jandruss

Hi again. I tried today with other camera (2600mcpro) and my minipc but the same error. I tried with a zwo power supply to the camera and only usb to the minipc....error appears. I tried then to connect the camera to my laptop with nina too and its happen again. Error to download ....
Whats happen here??? i attached the logo from my other pc

20241028-200207-31290014708-202410.txt

67kB

Both cameras works perfect with asiairplus.

Tech@ZWO

jandruss Need the SDK log for analysis.
And what is the USB cable you used? try a short cable and do not use any hub. thanks.

jandruss

Tech@ZWO
Hi. i used two cables from zwo , the red ones. One is more shortest than other, but with asiair works fine. I connect the camera to minipc usb port, no hubs indeed.

asicamerasdk.txt

73kB

jandruss

Maybe need any firmware update for this cameras?

Tech@ZWO

jandruss No new firmware for the cameras.
If the camera work fine on ASIAIR, which means the camera is fine, and according to this situation, the problem is more on the minipc or the power causes the USB transmission to disconnect.

jandruss

Hi
still fails and tried in other 2 pc. It´s normal this issue?

dg303pilot

I have been fighting the same problem. It's not a cable issue, it's a driver conflict issue with ZWO drivers.

Tech@ZWO

dg303pilot May i ask for more information? What is the driver conflict issue you have encountered before?

dg303pilot

Tech@ZWO I would have to disconnect and reconnect multiple times in a session in order to get my 2600 to download images. If I had my ASI mini running in PhD it would not connect. When I removed the mini and replaced it with a Lodestar it would work.

One day it would work from initial start-up, the next evening it wouldn't work at all.

I have replaced cabels, changed from USB 3 to USB 2, hooked up a ZWO power brick directly, run power off the Pegasus buck at 15v, hooked up directly into the computer, and ran it off a hub...... nothing ever fixed the issue.

I ended up replacing it with a different camera and that worked immediately.

All of that tells me it is more than likely a driver issue. Maybe a slight chance it could be a USB connector solder issue but I'm guessing driver.

Tech@ZWO

dg303pilot USB driver issue won't cause disconnection, does the mini camera work in ASIStudio?

dg303pilot

Tech@ZWO It was manually being disconnected by me. The camera would connect, cool down , and perform every other function except for initiating an image at which point it would fail and you get the download error message. The camera does work in ASI Studio.