Apology and Update on Version 2.4 Issues - Stable Version 2.3.3 Available: Page 2

Apology and Update on Version 2.4 Issues - Stable Version 2.3.3 Available

PMTeam@ZWO

tyco Hello. Are you using iOS or Android? We have optimized the histogram in the repaired version and are currently testing it. Would you like to help see if the repaired version solves your problem? Thank you.

Pinguru

I have observed another bug with the 2.4 during polar alignment:
After the initial three pictures are taken, the calculated misalignment is plausible in the range of some arcminutes. When another picture is taken, the calculated misalignment jumps up to something like 1-2° and does not return back to plausible values unless I abort the process and start over again.
Then the first misalignment is plausible again...

I have spent half an hour to align my mount, still not convinced whether its correctly aligned or not.

PMTeam@ZWO

Pinguru Hello. Are you using the full sky polar align method?

PMTeam@ZWO

R0k9pZfT Thank you for reporting these bugs to us. We are actively fixing the bugs reported by everyone. Regarding the problem that you can't plate solve the images in the album, can you send us the original image for analysis? This way we can analyze and find the cause faster. Thank you

In addition, regarding the histogram problem, we have fixed and optimized it. The fixed version is currently being tested. Would you like to help test whether the fixed version can solve your problem? Thank you

PMTeam@ZWO

R0k9pZfT Will keep this link

PMTeam@ZWO

4H29wipq Hello. Does this happen after GoTo?

PMTeam@ZWO

azskyguy As far as longer exposure for plate solves, they always worked in the past with the same filter and exposure. That's not the problem. Plate solves in general are a mess. Saw that again tonight. Manual plate solves work, but in acquiring a target they take so long (90 seconds or so) that I give up. With the same filters and previous versions of the software plate solves took about 4 seconds.

What function triggers the poor plate solve effect? PA?

azskyguy

PMTeam@ZWO

Plate solves fail during polar alignment, and on a goto a target. They work if you are in preview and tap the solve button. In that mode plate solves are usually under 4 seconds. On the same field of stars if I try a polar alignment or move the scope very slightly and do a goto no plate solves work. Logs have been sent multiple times.

PMTeam@ZWO

R0k9pZfT Also, I reiterate my observation of autofocus in live mode aborting the current image capture in progress and threw it away rather than waiting for it to finish. That seems like a waste of minutes of exposure just because of parameter hit suddenly. Let the current exposure complete!

Also a method to manually trigger autofocus in live mode would be nice so that we don't have to exit live mode. Why not let us pause, trigger an auto focus if we want to, and then resume?

Thank you very much for your suggestion, we will optimize this part later.

In addition, we have optimized the histogram in the repair version. If possible, would you like to use it to see if it solves your problem? Thank you

shamrock

PMTeam@ZWO

This problem has been reported several times over the past couple of years by Southern Hemisphere users.
The 'drift' occurs even if you don't adjust the mount RA/DEC – just keep hitting "Refresh" and the error increases.

But ZWO has not addressed the problem in all that time.

The only work around is to adjust the mount and then restart the alignment from scratch; and, of course, repeat that process until the target is reached.
Tedious, but you eventually get there!

sferlix

PMTeam@ZWO
Not sure it's a bug or not:

during PA, the sensor size and FOV size are reported as 0 x 0
filtering objects list on FOV returns zero objects.

bye

frank

PMTeam@ZWO

sferlix Hello. If possible, please take a screenshot of your celestial library filter conditions. It is not necessarily a bug, it may be that no celestial body meets these conditions.

In addition, the FOV size during PA is 0×0, which seems to be caused by parsing failure. What PA method do you use?

magore

Suggestion. For the object catalog. Have larger objects preview thumbnail taking 50% of the full page width. Next to it have equal size plot of the objects path in the sky vs time like this but with hour markers next to the dots
Alternatively have it display detail when clicked on.
This method of display lets an observer to easily plan around tress and obstructions
Stellarium Pro uses this when selecting "visualize objects path".
The advantage is you can just glance at the chart and instantly see everything as it takes less time to interpret then your recently updated graph.
You current updated graph has only arrows but the observer has to integrate the path in their mind. My suggestion shows the path as elevation vs azimuth vs time on a compass face.

Of course you might want to make swapping East on the right and West on the left as an option

PMTeam@ZWO

magore Thank you for your suggestion, we will consider the following version

Jesterino

I fixed the polar alignment issue on my 4 ASIAIR @home unflagging the option New Polar Align. Unfortunally i loss the connection of ASIAIR on remote site. it is connected to Ethernet. after update it just worked 1 day. now is unreachable. A big sad news for me.

flappah

Jesterino if you remember the ip address try entering that. I’ve had the same thing happening t me as well but I had the ip address on my Mac and saw, when I tried to tried to connect it as a file share it was able to connect. I used that ip address in the ASIAIR app and lo and behold it was able to connect. So the physical connection is there but for some reason the discovery fails.

PMTeam@ZWO

Jesterino

flappah

Hello. Please upload the error log to us after the problem occurs, thank you. We need the log to understand the further cause.

Jesterino

flappah i tryied but i cannot ping the IP too.

Mv9VA1ec

Come on ZWO ! .....What are you doing?
The majority of users simply that want a working piece of software and not be involved in a drawn out exercise to fix this V2.4 software blunder. All of us made the "upgrade" in good faith and now its become a nightmare.
I've been wasting my time fiddling around for hours trying to get either 2.3.3 or 2.4.1 downloaded and installed outside the Play Store interface, and without success, there are just too many hurdles involved in that. I would suggest most ASIAIR users are in the same situation.
I appreciate that you are working overtime to remedy this situation, but PLEASE.... just make the stable working version available on Playstore to the majority of us for a smooth upgrade process, so you can move ahead with the software savvy to do the alternative downloads and testing for you.

PMTeam@ZWO

Mv9VA1ec Hello. iOS users need to download the testflight software first. Then open the link to jump to the testflight software to download. We are testing and verifying v2.4.1 as soon as possible. When all the bugs are verified, we will release the official version.

bobpowell@northstate

Mv9VA1ec 200% agreement. Have been wrestling with Android which refuses to install outside of play store, with the required permission change having no effect. This is a ridiculous situation, all caused by substandard software QA procedures. Clearly ZWO does not care to spend the time re-releasing 2.3.3 under a new higher version number (A TRIVIAL PROCESS!!), to allow this update to be painless for their frustrated user base. I am so disappointed in this company, and am trying to figure out how to migrate away from their ecosystem in the simplest way. This whole episode in unforgivable. I say this as a software professional for the last 45 years. Shame on them.

Corsair

Mv9VA1ec
Android? https://bbs.zwoastro.com/d/18885-how-to-downgraderollback-asiair-app-firmware-with-android

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