a month later
24 days later
2 months later

Can we please have an update PMTeam@ZWO?

It's been several months now. I am about to purchase a Sony A7R II because I naturally thought that according to your list, the A7R and the A7R III have been tested to work, the A7R II may also work. Reading this thread, I am now thinking that this may not be the case. 🙁

I understand the challenge of keeping up with Sony's rapid development cycle and the abundance of its product names. However, have you considered the potential of your customer base in assisting with this effort? Many of us are more than willing to lend a hand in order to expand and solidify your compatibility lists.

Recently, I've observed a surge in dissatisfaction among ASIair product users, stemming primarily from perceived shortcomings in ZWO's compatibility list and responsiveness to the community's needs. I firmly believe that engaging the customer base in testing efforts could alleviate some of these concerns.

With this in mind, I would like to extend my offer to assist in testing the Sony A7R II and other cameras with my ASIair Plus, should the need for such testing arise. If you find this proposal beneficial, I would appreciate guidelines on the specific tests I should carry out.

Allowing customers to contribute to your testing process would not only enhance ZWO's compatibility list but also foster a sense of community involvement.

Best regards,
Shawn

I can confirm through a simple connectivity test that the Sony a7R II is recognized by the ZWO ASIair Plus.

It would be nice to have a testing plan in order to understand how I can fully test my camera.

24 days later

Hi everyone. New to this forum.
Is it possible to get confirmation that the ASIair Plus still does not support the Sony Alpha a1 yet?

Thanks

    19 days later

    Hi, have the latest Asiair app and still getting exposure failure with the Sony A7IV.
    Anybody have any leads?
    Thanks.

      spaiglass Did you look at the 3 links I posted above your post?

      It shows, clearly, the A7 IV is Untested.

      Did you note the Sony Setting Requirements before connecting?

      Did you go through the How to connect Sony camera? steps page?

        i switched to N.I.N.A with the sony ascom driver and this was the best decision for me.
        I should have never bought the ASIAIR is just Nina, PH2 and eqmod software put into an app and the server part running on ARM. As the release cycle of asiair is so long we have to wait months to fix some problems. Many problems also come from converting the code to ARM I think.

          a month later
          4 months later

          Good morning, I'm new to the group, greetings to everyone.
          I purchased Asi air plus, to use it with my sony a7 RIV.
          It does not work! I set all the Sony parameters
          Mechanical shutter
          Bulb mode
          Raw uncompressed
          Apsc disable
          Zebra disabled
          Usb Mon Single
          Control remote pc
          When I connect the camera with the USB C cable, Asi Air recognizes it, I enable it, but the ISO box is not activated
          It doesn't give any errors but nothing works, I also tried connecting the DLSR cable. Same problem
          Does anyone have any suggestions for me to solve the problem?

          a month later

          Hello. Will there be support coming for the Sony A7cR? I just bought the ZWO ASI air plus, and right now the A7cR is my Astro camera.

            Is there a chance for support of the Sony ZV-E1 an/or the Sony A7R V?

              ASIAIR 2.1.2 just came out and I am testing it with my Sony A7IV on firmware 2.01 and the ISO settings and exposure settings do not appear. Still getting the same error. This is very disappointing as I still have yet to use my ASIAIR in over a year

              5 days later

              Hello Everyone,

              I use the Asiar Plus since 1 month, with a Sony A7IV Camera (ILCE-7M4)
              At first, it didn't work, like every one, I had some issues with the exposure time (max 30s),

              So I decided to buy a shutter release cable :

              It was working wonderfully !!! I was able to put the exposure time as I want,
              I was soooo happy and had a really great experiences during 1 month 🙂

              BUT

              Since the new update, 11.01, nothing work's ! 🙁
              -> If I use the usb C cable+ Shutter release cable -> "Exposure failed, please check if the shutter release cable is connected properly"
              -> If I use only the USB C cable -> Exposure failure
              Of course, I tick or not the Asiair parameter

              However, I followed all the parameters requested by ZWO...

              We talked about this topic on a french forum, where you can see more pictures:
              https://www.webastro.net/forums/topic/250906-asiair-avec-camera-sony-alimentation-nomade/

              Moreover, before I was able to see the value of the ISO (I could not change it but only see the value)
              Since the update, I can't even see it anymore

              Same for the Exposure time, before,
              Without the shutter realse cable, I was able to put the exposure time until 30s and took a picture,
              With the shutter realse cable, I was able to put a free exposure time and took a picture,
              Actually it's block at 1s, and I'm not able to took the picture

              I also try to do some step back and re-install the 9.97,
              It's well install on the Asiar, but the app on my iPhone won't start if I don't update it :

              So I have several questions :

              • Is it possible to go back and delete this update ? Or to give the opportunity to the user to use an old version ?
              • For the Sony user, do you have the same issue ?
              • Why it was worked before, and now all is broken ?

              I'm very sad and disgusted, because this update makes my product unusable,
              [update] And due to the setting of my app store, it's not possible for me to install the old version

              Tech@ZWO If you need any informations, feel free ! I can do some tests for you !

              Thanks

              Adrien