Polar alignment error increasing by itself at somewhat constant rate?: Page 3

Polar alignment error increasing by itself at somewhat constant rate?

lucasdanda

After a long period, I was finally able to perform the test and report through the Bug Report feature. Can you guys check it, as it is still a problem? Still can't polar align with my ASIAir Mini... It's useless at this point since I have no view of the celestial pole (nor does anyone in the southern hemisphere/low latitude anyways...).

SFQbME0I

I too still have the same problem after upgrading to the beta release. I haven't been able to generate a bug report yet as the weather has not been great but will do soon as soon as I get the chance.

Tech@ZWO

SFQbME0I Thanks, we noted this problem, and are looking into it now.
Please let me know after you submit the log, thanks.

lucasdanda

Tech@ZWO

Dear colleague,

Did you have any progress in solving the issue? Me and some fellow members are still experiencing the impossibility of polar aligning with the latest versions of ASIAir apps. As of now, I'm only able to polar align with old ASIAir v1, coupled with app version 1.9.1.

Thanks for the attention!

Tech@ZWO

lucasdanda Did you submit the log in ASIAIR APP? please tell me the BUG ID thanks.

lucasdanda

Tech@ZWO

Sorry for the delay! Yes, I did submit the bug report. The ID is 0003470. It is being handled by XujianWei since 06-Dec.

Have you guys found any possible explanation to the error? I checked once again today with app version 1.9.1 (running in an old Asiair V1) and the ASPA works perfectly. Then I switched back to the ASIAir Mini with app version 2.1 and the problem appears.

I appreciate any feedback. Hoping to use my ASIAir Mini as soon as this gets fixed somehow. Thanks for the attention!

Tech@ZWO

lucasdanda Got it, our devs are looking into this, he will leave you a message if there is any news.

lucasdanda

SFQbME0I Good to hear that! The fact that I've been able to run polar alignment smoothly with the classic Asiair v1 on app v. 1.9.1 tranquils me that there might be a solution for this.

Tech@ZWO We'd appreciate any news you might have 🙂. Sorry for the rush though!

SFQbME0I

Also was able to submit a bug report finally - 0003628. Hope to get a resolution on this soon.

lucasdanda

Any news? Still got my Asiair mini useless =/

magore

I have an AM5 and Asiair Plus with latest firmware on both as of Feb 6 2024. . I experienced this ASPA bug tonight. Because of trees I was not able to get a star less the 60 degrees east of the meridian - a limitation I did not know about until I read this forum and discovered others had the issue and that ZWO said we can't cross the meridian.
This is a HUGE problem for me because of trees both east and west in my back yard. Please please fix the meridian issue - please think of users with limited horizons when assigning urgency to this case. It's sad to see such a serious bug that has been reported for so long go still unresolved.

lucasdanda

Still no feedback... =/

Tech@ZWO

lucasdanda Sorry for the delay, our devs check your log, we saw only two times refresh during PA, and the error does not have too much increase.
Can you please refresh more times and take a video to show us the whole process? the log is needed as well.
Thanks.

lucasdanda

Tech@ZWO

Hi! After all this time, I was finally able to send another log with the error. Please consider this log to evaluate the situation. During this time, I also changed the mount to a Cem25p, same error occurs with the Mini.

lucasdanda

o6Zn1p2H

Dear friend,

You're absolutely correct on your reading of the situation. For sure, NINA and other programs will work. It has something to do with how the Asiair deals with tracking during PA routines in the Southern Hemisphere. Since All-Sky is a must for me, I'm stuck with the same problem for almost 2 years now.

I've been trying to generate a log of the procedure to assist ZWO Tech but have had no success submitting it (switching to home Wi-Fi/5g back and forth always loses the log...). If you can, please try to reproduce the problem and submit the logs to ZWO within the app.

Tech@ZWO

Please gives us a special attention to this issue. Reports of users have only increased during this time. The problem is solid, and you might have to reproduce it in Southern Hemisphere condition/simulation or something.

magore

The limitation of not being able to cross the meridian during all sky polar align is a huge problem and should be considered a serious bug. My north and East sky are tree covered enough that I can't use the feature for most positions in my back yard.

asiair+, asi294mc, zwo focuser and filter wheel, asi290mm guide camera

pww22

Glad others are experiencing this (well not glad, more misery loves company). I've got the same issue in Brisbane, have raised a ticket as well, so hopefully we get a resolution. I'll also add more logs if that's needed for troubleshooting.

whereisclouds

Same issue here with Asiair Plus, I spent 1 hour doing all sky PA, and nothing!
Tried 2 different mounts, AM5 and Star Adventurer GTi, it drives me crazy.

It tells me to move left, I don't do anything, refresh a few times and it tells me to move right, lol.
Really bad...

whereisclouds

Would be nice if someone from ZWO clarified what could be wrong.
Spending 4k on ZWO equipment and not being able to do PA is really bad... to say the least.

lucasdanda

Just a quick update to tell that I've officialy given up on the ASIAir. This thread has almost 2 years and no sign of resolution has been given. Although I still use other ZWO stuff, I'm selling the ASIAir Mini.

Thanks for the effort of those who spent some time trying to figure out the causes. And good luck to those who still wait.

Clear skies!

whereisclouds

lucasdanda mind blowing that nothing is done about it since there are so many people who can't access Polaris for proper PA.

Corsair

whereisclouds As well as the SCP. Fairly certain those who have had issues are in both northern and southern hemispheres.

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