Polar alignment error increasing by itself at somewhat constant rate?: Page 4

Polar alignment error increasing by itself at somewhat constant rate?

magore

The limitation of not being able to cross the meridian during all sky polar align is a huge problem and should be considered a serious bug. My north and East sky are tree covered enough that I can't use the feature for most positions in my back yard.

asiair+, asi294mc, zwo focuser and filter wheel, asi290mm guide camera

lucasdanda

Tech@ZWO

Hi! After all this time, I was finally able to send another log with the error. Please consider this log to evaluate the situation. During this time, I also changed the mount to a Cem25p, same error occurs with the Mini.

pww22

Glad others are experiencing this (well not glad, more misery loves company). I've got the same issue in Brisbane, have raised a ticket as well, so hopefully we get a resolution. I'll also add more logs if that's needed for troubleshooting.

whereisclouds

Same issue here with Asiair Plus, I spent 1 hour doing all sky PA, and nothing!
Tried 2 different mounts, AM5 and Star Adventurer GTi, it drives me crazy.

It tells me to move left, I don't do anything, refresh a few times and it tells me to move right, lol.
Really bad...

whereisclouds

Would be nice if someone from ZWO clarified what could be wrong.
Spending 4k on ZWO equipment and not being able to do PA is really bad... to say the least.

lucasdanda

Just a quick update to tell that I've officialy given up on the ASIAir. This thread has almost 2 years and no sign of resolution has been given. Although I still use other ZWO stuff, I'm selling the ASIAir Mini.

Thanks for the effort of those who spent some time trying to figure out the causes. And good luck to those who still wait.

Clear skies!

whereisclouds

lucasdanda mind blowing that nothing is done about it since there are so many people who can't access Polaris for proper PA.

Corsair

whereisclouds As well as the SCP. Fairly certain those who have had issues are in both northern and southern hemispheres.

pww22

Just remember that all sky PA is an experimental feature, so it's something we all need to contribute to.

I've been working with them for the last month, and they'll be making the following improvement in the next release: "For 3 point alignments, we will optimize the following release.
And now we sugguest that increase declination degree when alignment."

whereisclouds

pww22 How can we contribute?
Also what does the last sentence mean?

outsideoursphere

Hi everyone - has there been any progress with this? I purchased a new ASIAIR Plus today, and have experienced this exact issue. I’m in Australia, and this all sky polar alignment feature is an important one for me - it’s always been perfect for me in NINA.

Could we please have an ETA on a fix?

jqc9WkP7

outsideoursphere
Also in Australia, have the same problem.

This is a workaround that I have used occasionally:
What I have found is that the first number it gives you after all-sky polar alignment is correct. So you can repeat the entire polar alignment sequence after each adjustment to find out what your residual error is and then adjust again and repeat. It takes a lot longer but it works.
Not a solution for regular use, but useful for one-off occasions or if you have a pier.

Another option if you have an ASIAir Plus is to roll back the firmware to 1.9 - All-Sky PA reportedly works in that version

outsideoursphere

jqc9WkP7 I’m hoping @Tech@ZWO can help here with a solution to this bug for us in Australia

lucasdanda

Just out of curiosity, what latitute are you guys in Australia?

I experience the same problem in Brazil (-8 deg), also southern hemisphere. Some friends of mine from other places in Brazil (-9 and down, or -7 and up) have no problems whatsoever with polar alignment as we do.

Well, maybe that has something to do with specific latitudes...?

9dq8EMUI

lucasdanda
I'm in Australia -33°
Is so frustrating chasing after it.

Anderson

Same problem here I bought an Asiair mini to solve the same problems and it was a total disappointment I'm in Brazil southern hemisphere latitude -23

9dq8EMUI

I have noticed a couple times after I've been chasing alignment for ages I have reset my location and started again, and it seems to work. Might be a solve or maybe it's doing something else, but worth a try if your stuck

bgastro

I've experienced same issue and located in Melbourne/Australia. I bought the ASIAIR mini last year and for months I could not polar align using Skywatcher HEQ5 pro mount. No matter how I adjust the Alt/Az knobs, clicking refresh, the numbers keeps increase/decrease doing loops. I would have spend like 30 mins each session and still couldn't polar align.

So after spending hours looking at youtube and forums, looks like i'm doing everything right, and got me thinking the issue was with the HEQ5 PRO mount. Lucky it wasn't because I chance upon this topic and have since downgraded the ASIAIR mini firmware/app version (android) to "1.9.1" and once I did that immediately I was able to polar aligned in 5 minutes now.

There's a new version v2.3 that was released recently but I won't be installing that, looks like the recent version 2.3, and 2.2.x have a lots of issues.

Now just to add a bit more, my mount/scope pointed to the South (southern hemisphere), but double story house blocks the southern sky so I slew somewhere to the eastern sky for polar alignment.

lucasdanda

bgastro

Nice feedback! So you downgraded the Asirair "Mini" (small red one with 4 dc outputs) or the Asiar white version (old 5v, no dc output)?

I didn't know you could downgrade the Mini version to 1.9.1. How did you perform the downgrade?

bgastro

lucasdanda
Yes, its the small one, ASIAIR mini with the 4dc output. I don't use the dc output because I connect my ZWO camera, ASIAIR mini and mount to individual 5A adapters (kinda clunky, but plenty of amps for each device and very stable) but because you asked and I was curious I went to checked it out,
and the answer is Yes, using v1.9.1 all the 4 dc output you can individually enable/disable and it outputs around 13.43v, you can see v1.9.1 on the tablet top left next to the time.

I downloaded v1.9.1 apk file from apkpure, a 3rd party, but if you need it from a official site then maybe you can contact zwo support. btw you can read about some discussion here
https://stargazerslounge.com/topic/408173-rolling-back-asiair-firmwaresoftware/
https://bbs.zwoastro.com/d/15898-asiair-v21-has-been-released/55

Corsair

lucasdanda
If you're on Android you can downgrade:
https://bbs.zwoastro.com/d/18885-how-to-downgraderollback-asiair-app-firmware-with-android

If you're on iOS then it's a bit different:
https://bbs.zwoastro.com/d/19176-reverting-to-older-versions-of-asiair-app-and-firmware-for-macos-ios-and-ipados

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