Can't connect ASIAIR Plus 256GB to CEM60

tomzo

Greetings,

I can't seem to get the ASIAIR to talk to my CEM60. I used an FTDI USB to serial cable and connected it to the D9 to phone jack cable that came with the CEM60 and tried in both the RS232 and handset ports - no luck. The baud rate is set to 9600 per the ASIAIR instructions, though I tried the faster rates with the same results.

Thinking that there may be an issue with the cable pinouts (both cables had the male connection screws) I bought a null modem adapter as a crossover but that too failed.

Does anybody know what I am missing here?

Thanks

Tom

tomzo

I am bumping this post again. I have tried everything I can think of to get this working. My CEM60 firmware is all up to date and I even bought an ioptron StarFi wifi connector to see if the ASIAIR could connect over wifi. I can control the mount from my PC using iOptron Commander over wifi just fine, but the ASIAIR still won't connect.

PMTeam@ZWO

tomzo Hello, when did you purchase your CEM60? What is the firmware version of your CEM60?

PMTeam@ZWO

tomzo Hello. We noticed that you are using the latest firmware of CEM60. We checked the relevant logs and found that we cannot obtain the RA and DEC of CEM60 through the interface, so the connection is disconnected. We recommend that you contact the manufacturer of CEM60 to find out whether the driver connection method needs to be changed due to the firmware upgrade. Thank you.

tomzo

Well, your documentation indicates that the ASIAIR is compatible with the CEM60. To me this means that you have tested these devices on their current firmware. I have dealt extensively with iOptron in this matter and we have validated that the mount is (a) fully up to date on the firmware, (b) works over USB to serial using the same USB to serial adapter and iOptron supplied D9 to 4P4C cable that the ASIAIR won't work with, and (c) works with the iOptron StarFi wifi adapter which the ASIAIR won't work with. This does not seem to me to be an iOptron problem. Are you trying to say that the ASIAIR must use some earlier version of the CEM60 firmware? If I am not mistaken, the latest version of the CEM60 firmware was released four or five years before the ASIAIR Plus 256GB model was released.

FYI - High Point Scientific is sending me a replacement ASIAIR that should arrive in the next three or four days. I am going to test that device to see if the one I received was defective.

As a person who owns several ZWO cameras, an OAG, filter wheel, two EAFs, and a SeeStar S50, this response is quite disappointing. I was planning to purchase an AM5N, but am now reconsidering that plan. From my perspective, this is your problem to resolve, not iOptron's. If you want to tell me that the ASIAIR will not work with the CEM60 then just say so.