ASIAIR v2.5.2 has been released!: Page 2

ASIAIR v2.5.2 has been released!

t8481ikU

Corsair
Yes, the mount was connected via USB to the ASIAir at the time of the update.
Yes, the ASIAir was powered from the AM3N.
I know it's strange, but I don't think the mount just failed by coincidence at the same time as the Air update.
Mike

Corsair

t8481ikU
Ah. You may need to submit a support ticket to ZWO (https://support.zwoastro.com/). See if there is a way to hard reset/factory reset the mount.

Ideally, when doing a firmware update on the ASIAIR (or for anything really), you don't have anything else connected to it and it is being powered by its own power supply (so not via the mount).

PMTeam@ZWO

t8481ikU Hello Mike,
Have you submitted a bug report since the equatorial mount disconnected?
If not, please submit one when the issue happens again. We will resolve the problem for you by analyzing the logs.
You can contact me via email and provide your BT number, and I will follow up on this issue for you.
Email: tianfeng.chen@zwoastro.com

Thank you for your feedback and for supporting ZWO!

Dsqh3WbQ

Dsqh3WbQ I am glad to report that updating to 2.5.2 seems to have made the asiair a good option again.
The 220mm guiding worked very nicely for the conditions, .3 to.4 RMS and no L shaped star trails this time. The guide screen was not all gray either. Wifi disconnects and reconnects were much improved too!
I'd like to get a few more sessions in with 2.5.2 to be sure I don't discover any old or new issues. If I don't run into any issues this one might be worth not allowing the app to update any further.

Thanks for 2.5.2....so far!

PMTeam@ZWO

Dsqh3WbQ Thank you very much for your feedback. Your positive review means a lot to us. Thanks again for your support of ZWO.

PMTeam@ZWO

heyjp Hello, The current version of ASIAIR now supports location setting. After selecting your frequent location, the app will default to this location every time it launches. You can try out this feature according to the image below.

PMTeam@ZWO

Luxo Hi Luxo, The current version of ASIAIR now supports location setting. After selecting your frequent location, the app will default to this location every time it launches. You can try out this feature according to the image below.

PMTeam@ZWO

Here’s another method to set the mount location:

PMTeam@ZWO

Luxo Hello Luxo, Thank you very much for taking the time to share your thoughts. I will pass these suggestions on to the ASIAIR team manager. While I cannot guarantee they will be implemented in the very next update, I will make sure your feedback is fully communicated.

Luxo

PMTeam@ZWO

I can get by without these because there are simple alternatives.

The suggestion that I miss most of all - and REALLY wish you would implement - is https://bbs.zwoastro.com/d/25221-asiair-duo-cameras-guide-sensor-field

It can't be that hard, and it would provide something which is not possible with off-axis guide cameras.

All those using DUO cameras would be overjoyed, especially those using longer focal length scopes - and there are quite a few. I know small refractors are very popular in China but elsewhere there are many using large Newtonians or 9" - 11" SCTs, and even a fellow using a 350mm CFF f/15 cassegrain.

PMTeam@ZWO

Luxo Hi Luxo, Thank you very much for your feedback. Your positive review means a lot to us. Thanks again for your support of ZWO!

PMTeam@ZWO

t8481ikU Hello, We apologize for the unpleasant experience you've had. Please send your issue to https://rma.zwoastro.com/#/, RMA team will take care of it.

Kevin_A

I tried out the new ASIAIR version 2.5.2 the other night and it was flawless and my guiding was the best it has ever been.
Thanks!

PMTeam@ZWO

Kevin_A Hi Kevin, Thank you very much for your feedback. Your positive review means a lot to us. Thanks again for your support of ZWO.

t8481ikU

PMTeam@ZWO I submitted a support request on March 29, which was confirmed as under review, but I have not otherwise heard back. The mount is completely unresponsive and cannot be connected to by the ASIAir, hand controller, laptop or bluetooth, so I'm not sure what you mean by submitting a bug report "when the issue happens again," The ASIAir is fine, the mount is dead.
Mike

PMTeam@ZWO

Luxo Hi Luxo, Thank you for this suggestion. I will pass it on to the ASIAIR manager.
As we already have many new plans in the pipeline for ASIAIR, I cannot guarantee it will be implemented right away, but I will make sure your ideas and suggestions are fully passed on.

johnpd

Are we basically giving this a Good Housekeeping Seal of Approval?

JohnD

michael.wells

This release seems solid. I didn't have any issues before, so maybe the posts from Luxo and Dsqh3WbQ carry the weight you're looking for, but 2.5.2 feels like an important quality upgrade...

PMTeam@ZWO

t8481ikU Hi Mike, Based on what you've described, you are currently unable to submit a bug report. I have sent you more information via email, please check your inbox.

Luxo

PMTeam@ZWO

Thanks - one other aspect of the suggestion at https://bbs.zwoastro.com/d/25221-asiair-duo-cameras-guide-sensor-field is that it would make the CAA a lot more attractive to use. Ideally with a "manual rotation only" option in the CAA settings.

3Vz326t0

I’m not so excited because now my app locks up ! On open screen

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